How to Navigate Natera Academy

The How to Navigate Natera Academy course is designed as your first stop for becoming familiar with the platform and making the most out of its comprehensive training offerings. This guided path will teach learners how to log in, set up their user profile, and personalize their learning dashboard so that they can easily access content that matters most to them. You will learn how to locate learning paths, individual courses, videos, and microlearning resources across key areas like genetics, product education, test ordering workflows, and patient communication strategies. Special attention is given to understanding the “swimlane” structure of the academy: Get Started → Intro to Genetics → Product-Specific Modules → Ordering & Interpretation → Clinical Application. You will also explore filtering tools (by topic, difficulty level, role type such as provider, counselor, admin), bookmarking features to save courses for later, and progress-tracking dashboards that display completion status and certificates earned.

This course will walk you through the intuitive interface step by step, including how to search for specific content (e.g., Panorama, Horizon, Empower), how to access provider solutions and ordering resources, and how to find additional downloadable materials like test requisition forms, sample reports, and patient brochures. You will also learn how to launch and replay microlearning videos, participate in interactive case studies, and submit knowledge-check quizzes for CE/CME credit where available. If your role includes team leadership, you will discover how to assign courses to your staff, monitor their progress, and create internal learning campaigns to ensure everyone stays up to date on genetic testing protocols and product updates.

The navigation course highlights engagement tools built into Natera Academy — such as the AI chatbot that provides instant answers to common questions, discussion boards where you can share best practices with peers, and notification settings that alert you to newly published content or upcoming live training events. You’ll be shown how to access help resources, including the support center and direct links to Natera’s medical science liaisons or training team.

To make sure learners feel confident, this course provides real examples of how a provider might find a test-specific learning path, download a Panorama patient education handout, watch a short video on sample collection, then immediately practice by walking through a sample ordering simulation. It also explains how to distinguish between optional, refresher content versus required compliance modules or mandatory onboarding.

By the end of this course, learners will have a clear, working knowledge of how to use every major feature of Natera Academy, navigate to the right learning content quickly, complete modules efficiently, earn completion certificates, and leverage the platform to stay engaged with the latest advances in genetics and testing. This foundational knowledge ensures that you and your team can return to the academy again and again with confidence, making it your go-to resource for professional development, patient education support, and practice optimization.